496235 Issue 1 11
3. After an Alarm
Customer Reset
1. Key-in your access code and press Enter.
The keypad displays: SYSTEM RST OK
followed by the time.
You can now use your system as normal.
If the keypad displays (for example): CANT RST
02 FLTS
then a 24 hour detector may be operating,
or the anti tamper protection on your system may
be damaged.
1. Press A or B to see any more faults.
2. Contact your alarm company.
Engineer Reset
1. Key-in your access code and press Enter.
The keypad displays: CALL ENGINEER
2. Call your alarm company and ask them to come and reset the system.
Remote Reset
If your system uses remote reset, the display shows the words "CTRL CDE"
followed by a four digit code.
1. Write down the four digits shown after the "Control Code".
2. Contact your alarm company central station.
The central station will ask a few questions to make sure you are who
you say you are. They will then ask for the circumstances of the alarm.
If they do not need to send an Engineer to check the system they will
give you a "Reset Code".
3. Key in the Reset Code on the keypad and press Enter.
4. Key in your access code and press Enter.
The display shows: SYS NOW
RST
Note: Your alarm company may use "RedCare Reset". Carry out steps 1 and 2 as
described above. Once the central station have confirmed your identity, they
will reset your system by sending signals over the telephone line. You must
then key in your access code and press Enter .
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